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User Guide

Home User Guide

This guide describes how to set up Zaame step by step, then how to use it day to day for each profile. The screenshots come from a demonstration school, “Complexe scolaire Les Palmiers”: they contain no real data.

In the application, every page also shows an orientation guide suited to your role: expand “View the steps” to read these explanations where you need them.

Choose your profile below: each tab contains the full path for that role.

I – Institution

After logging in, you land on the dashboard: enrolment, payments, recent activity and setup progress. The left menu follows the order of work: Schooling, Staff, Finances, Information.

The institution dashboard.
The institution dashboard.

Each step below builds on the previous ones. Following them in order, you will not have to redo anything.

Step 1 Academic year and periods

  1. Open Academic years.
  2. Enter the label (e.g. 2026-2027) and the start date; the end date is set one year later.
  3. Only one year is active at a time. At the end of the year, Zaame offers to create the next one and to carry your students over automatically.

The year’s periods (terms or semesters) are used for report cards: an assessment counts in the period containing its start date. If the Report cards page says that no period is defined, contact support.

Academic years: the current year and its periods.
Academic years: the current year and its periods.

Step 2 Buildings and rooms

  1. If your institution has several buildings, create them in Buildings.
  2. Then add your Rooms (name, capacity, building).
  3. A room can be assigned to a class and appears in timetables.
List of rooms, attached to a building.
List of rooms, attached to a building.

Step 3 School cycles

  1. Open School cycles and click Add a cycle.
  2. Give its name (Pre-school, Primary, Middle school, High school…) and tick the classes it includes. A class belongs to one cycle only.
  3. The cycle determines the report card template and the subject settings of its classes.
Two cycles created, with the classes they contain.
Two cycles created, with the classes they contain.
Cycle form: the name, then the classes to tick.
Cycle form: the name, then the classes to tick.

Step 4 Subjects and grading per level

  1. In Subjects, create a single subject per discipline for the whole institution (one “Mathematics”), with its default scale and coefficient.
  2. If grading changes with the level, click “Set per level” on the subject’s card.
  3. Then set the scale and coefficient per cycle (for instance out of 10 in primary, out of 20 with coefficient 3 in middle school), and an exception for a class if needed. The “Applied” column shows the result.

Grades already entered keep the scale in force when they were entered: moving from /10 to /20 does not change their value.

The institution’s subjects, with the “Set per level” link.
The institution’s subjects, with the “Set per level” link.
Subject settings: default, per cycle, then exceptions per class.
Subject settings: default, per cycle, then exceptions per class.

Step 5 Classes

  1. Open Classes then Add.
  2. Enter the name (e.g. Grade 9C), the cycle, the room if needed, and tick the subjects taught in the class.
  3. Each class card shows its cycle and its enrolment.
The classes, with their cycle and enrolment.
The classes, with their cycle and enrolment.
Class form: cycle, room and subjects.
Class form: cycle, room and subjects.

Step 6 Teachers

  1. In Teachers, click Add and fill in the form (required fields carry an asterisk *).
  2. Assign their subjects and classes.
  3. These links determine what they see, the slots offered in the timetable, and the name printed under the subject on report cards.
Teacher records, with their subjects and classes.
Teacher records, with their subjects and classes.

Step 7 Students and parents

There are three ways to add students:

  1. Form: in Students, click Add and fill in the record. You can create the parent’s account at the same time.
  2. Excel file: click Import and follow the instructions (XLSX, ODS or CSV).
  3. Registration link: click Registration link, name it, save it and send it to families. Each request arrives in Pending registrations, where you review, approve or reject it.

Then add the Parents and link them to their children: they will follow grades, report cards, assignments and payments from their own space.

Student list: filters, import, export and registration link.
Student list: filters, import, export and registration link.

Step 8 Account credentials

Once a student, teacher, parent or staff member is saved, open their user account (icon at the end of the row) to find the username to give them. Passwords are not kept in plain text: use “Regenerate password” to create a new one and share it.

For the Administrative team, tick the member’s permissions at the bottom of the form: ticking “Students” gives them student management, an empty box denies access to that section.

Step 9 Timetable

Before you start: the class, its subjects and the teachers (with their subjects and classes) must exist.

  1. In Timetables, click Add.
  2. Enter the period covered, then choose the class. Only classes without a timetable are offered.
  3. Add one slot per lesson: day, start and end times, subject and teacher. Only the class’s subjects are offered, then the subject’s teachers who have the class. Two slots on the same day cannot overlap.
  4. Save: sessions are created automatically with the current year’s students.
Timetables, one per class.
Timetables, one per class.
Form: period, class, then the time slots.
Form: period, class, then the time slots.

Step 10 Lessons and sessions

Sessions created from the timetable appear in Course. Opening a session gives access to the Students tab (with each student’s last grade and attendance), the class assignments, the learning materials, the roll call and the live class.

The week’s sessions, by class and subject.
The week’s sessions, by class and subject.
Session record: students, last grade, attendance and presence.
Session record: students, last grade, attendance and presence.

Step 11 Report card settings

  1. Open Report cards → Settings.
  2. School template: click “Set up” and start from a preset (primary out of 10 with ranks, or secondary out of 20 with coefficients).
  3. Templates per cycle: “Customise” applies other rules to a cycle. Each card’s summary shows the rules applied.
  4. Set the subject groups (Language, Sciences…) and the subject order on the report card if needed.

In the template you choose, among other things:

  • the overall average: weighted by coefficients, simple average of subjects, or average of groups;
  • the grade of each subject when assignments are linked: half assignments / half exam, or all grades weighing the same;
  • the columns: assignment details, assignments average, teacher, coefficients and points, ranks, statistics;
  • the annual average and rank on the last period’s report card;
  • the automatic remarks and the pass mark.
Settings: school template and templates per cycle.
Settings: school template and templates per cycle.
Middle school cycle template: calculation, columns and remarks.
Middle school cycle template: calculation, columns and remarks.

Step 12 Assessment and grade entry

  1. In Report cards → Evaluations, click New evaluation: name (e.g. First term exam), dates and classes involved. The start date links the assessment to its period.
  2. Open the assessment with Access: filter by student, class, subject or entry status.
  3. Enter the grades, or let the teachers do it. Decimals are accepted (7.5) and each grade is checked against the subject’s scale for the class.
  4. Leave a subject that was not assessed empty: it shows “N/E” and does not count in the average, whereas a 0 would.
The current year’s assessments.
The current year’s assessments.
Assessment record: students, grades per subject and entry status.
Assessment record: students, grades per subject and entry status.

Step 13 Assignments linked to the assessment

  1. Teachers create their assignments from the session or the Class assignments tab, then grade them.
  2. From the assessment, open “Manage linked homework” and link the term’s assignments that must count.
  3. The subject grade then combines the exam and those assignments, according to the report card template’s rule.
Assignments linked to the exam, subject by subject.
Assignments linked to the exam, subject by subject.

Step 14 Report cards and publication

  1. Open Report cards → Term report cards, choose the class and the period, then click Show.
  2. The table ranks the students: average, rank, remark and pass status.
  3. The eye opens a student’s report card as it will be printed; the print icon produces its PDF, and “Print whole class” generates one report card per page.
  4. Check, then click “Publish report cards”: students and parents view them in “My report cards” and are notified.
  5. A published report card is frozen. After a correction, a warning invites you to publish again; “Unpublish” hides it from families.
Class table for the chosen period.
Class table for the chosen period.
A student’s report card: one column per assignment, then the subject average.
A student’s report card: one column per assignment, then the subject average.
After publication: report cards frozen and families notified.
After publication: report cards frozen and families notified.

Step 15 End of year: annual transcript and resit

  1. Choose “Annual transcript” in the period list: one column per period, each subject’s yearly average and the annual average.
  2. Set the weight of each period if terms do not count the same (1 everywhere, or 1, 2, 2 for instance).
  3. Open Resit: students not promoted on the annual average are listed. Enter their resit average; the decision is suggested using the pass mark and stays editable.
  4. Publish the last period’s report card again so families see the decision.
Annual transcript and period weights.
Annual transcript and period weights.
Resit: entered average and end-of-year decision.
Resit: entered average and end-of-year decision.

Step 16 Finances, communication and information

  • Accounting: Zaame uses the monthly fees entered when each student was registered. You track payments month by month, record a payment and print the receipt.
  • Online payment: set up your provider (bank card or Mobile Money depending on the country) so that parents can pay from their space. Funds arrive directly in your account.
  • Financial reports: an overview of the year’s income.
  • Messaging, requests and events: talk with families and staff, handle incoming requests, publish your events.
  • General information: the institution’s name and status, the person in charge, contact details, presentation, logo and signature, which appear on documents and report cards.
Accounting: tuition fee tracking.
Accounting: tuition fee tracking.
Online payment configuration.
Online payment configuration.
The institution’s general information.
The institution’s general information.

II – Administrative team

Login and scope

Your account is created by the institution, which gives you your username and password. If you forget it, they generate a new one from your record.

What you see depends on the permissions ticked on your record: students, parents, registrations, classes, timetables, accounting, payments, documents, messaging, requests, events… A section that is not ticked does not appear in your menu. If a tab is missing, ask the management for it.

The most common tasks

  1. Registrations: requests coming from the registration link arrive in Pending registrations. Check the record, complete it if needed, then approve or reject the request.
  2. Students and parents: create records one by one or by Excel import, update contact details, link each student to their class and parent.
  3. Credentials: open a person’s user account to find their username, and use “Regenerate password” to give them a new one.
  4. Accounting: record tuition fee payments, track unpaid fees month by month and print receipts.
  5. Communication: answer Requests from families and teachers, write through Messaging, publish Events.

The screens are the same as the institution’s: see the Institution tab for the matching screenshots, in particular steps 7, 8 and 16.

What stays with the management

Creating the academic year, cycles, report card templates, publishing report cards and setting up online payment stay with the institution account, unless management grants you access.

III – Teacher

Login

Your credentials are given to you by your institution. If you forget your password, use “Forgot password” if your account has an email address; otherwise, the administration generates a new one for you.

Your lessons and sessions

  1. The menu shows the Subjects and Classes assigned to you, and Course lists your sessions.
  2. Open a session to see the list of students, with their last grade and attendance.
  3. From the session: create a class assignment and grade it, add learning materials, take the roll call, or start the live class.
  4. For an assignment to count in an assessment, link it from its record.
The teacher’s sessions.
The teacher’s sessions.
Session: students, attendance and assignments.
Session: students, attendance and assignments.

Grades and attendance

  1. In Report cards → Evaluations, open the assessment with Access, then Enter grades: only your subjects are shown.
  2. Leave a subject that was not assessed empty, then save: your grades feed the report cards published by the institution.
  3. Class assignments gathers your assignments and their grades; Attendance history lists your roll calls.
  4. Requests lets you write to the administration; you are notified as soon as a request is handled.
Entering and checking the grades of your subjects.
Entering and checking the grades of your subjects.
Your class assignments and their grading.
Your class assignments and their grading.
Attendance history of your sessions.
Attendance history of your sessions.

IV – Student

Lessons, assignments and grades

  1. Log in with the credentials given by your institution.
  2. Course shows your sessions: learning materials to download, assignments to hand in, live classes.
  3. Evaluations and Class assignments show your grades as they come. “N/E” means not evaluated: the subject does not count in your average.
  4. My report cards gathers your report cards as soon as they are published: details per subject, average, rank, remarks, PDF to download and annual transcript.
Student space: your lesson sessions.
Student space: your lesson sessions.
Your assignment grades, subject by subject.
Your assignment grades, subject by subject.
My report cards: viewing and printing.
My report cards: viewing and printing.

V – Parent

Following your children

  1. Log in with the credentials given by your child’s institution.
  2. Evaluations and Class assignments show each child’s grades.
  3. My report cards gathers their published report cards, with details per subject, the PDF and the annual transcript. You are notified at each publication.
  4. Depending on the institution, you also see attendance, tuition fees and online payment, and you write to the institution from Requests or Messaging.
Parent space: their children’s report cards.
Parent space: their children’s report cards.
The child’s grades, assessment by assessment.
The child’s grades, assessment by assessment.

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