Last Update: August 11, 2025

1. Publisher and Purpose

These General Terms and Conditions (hereinafter "GTC") govern the sale of subscriptions for the school management software Zaame, published by:

BAYE Conception

Address: 47 Bd Mohammed Ben Abdellah Résidence belle vue 6th Floor No. 1 – Casablanca, Morocco

Phone: +212 653 58 74 27

Email: [email protected]

Zaame is an online application designed for educational institutions to manage their administrative, educational, and financial activities.

2. Acceptance of Terms

Any subscription purchase or use of the application implies the Customer's unreserved acceptance of these GTC.

3. Subscription Plans

• Subscriptions are billed per academic year.
• The subscription expires automatically on the scheduled expiration date and does not renew automatically.
• No refunds are possible after the purchase of a subscription, regardless of the reason provided.
• A "Free for Life" plan is available for testing the application. This plan offers limited access in terms of features and/or number of users. These limitations may be modified by the Publisher at any time without prior notice.

4. Ordering and Payment

• Orders are placed online via the official website or directly through the sales team.
• Payment is required at the time of the order via credit card, bank transfer, or any other method accepted by the Publisher.
• The invoice is issued immediately after payment.

5. Customer Obligations

The Customer agrees to:

• Provide accurate information upon subscription.
• Use the application in compliance with applicable laws and regulations.
• Refrain from sharing login credentials with unauthorized third parties.

6. Access and Availability

The Publisher strives to provide access to the service 24/7, except during scheduled maintenance or cases of force majeure. In the event of an unforeseen interruption, the Publisher will implement all reasonable measures to restore the service promptly.

7. Liability

The Publisher shall not be held liable for any direct or indirect damages resulting from the use or inability to use the application, except in cases of proven negligence on its part.

8. Intellectual Property

The application, its source code, design, and content are protected by copyright law. Any unauthorized reproduction, modification, or distribution is strictly prohibited.

9. Personal Data Protection (GDPR)

In accordance with the General Data Protection Regulation (GDPR), collected data is processed solely to provide the service.

• The Customer has the right to access, rectify, delete, and request the portability of their data by writing to: [email protected].
• Data is retained for the duration necessary for the execution of the contract and in accordance with legal obligations.

10. Termination

• The Customer may terminate their subscription at any time; however, no refund will be issued for the remaining period.
• The Publisher reserves the right to terminate a subscription if the Customer fails to comply with these GTC.

11. Governing Law and Jurisdiction

These GTC are governed by Moroccan law. Any dispute shall be brought before the competent courts of Casablanca.